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08 Sep

Enhance your performance with the right mindset

Mindset affects everything you do. Every decision and action we make stems from the mindset we are in at the time. Mindset also determines the way we navigate challenges and opportunities, both at work and in life. According to Stanford Professor and author, Carol Dweck, there...

08 Aug

Selling is just a conversation

Many of our candidates panic when they hear that a role involves “sales”, automatically thinking of intense, hard, pushy sales. Yes, there are environments where such sales are necessary, but a lot of our clients have now combined the service and sales roles into one....

05 Jul

Mastering Customer Engagement

We are all customers. Whether it’s filling up your car at the local service station or buying your morning soy latte at the café around the corner. And what morning isn’t made by a barista remembering your order. Then when arriving at work, we can...