FuturePeople | Engage
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Engage

08 Sep

Enhance your performance with the right mindset

Mindset affects everything you do. Every decision and action we make stems from the mindset we are in at the time. Mindset also determines the way we navigate challenges and opportunities, both at work and in life. According to Stanford Professor and author, Carol Dweck, there...

05 Jul

Mastering Customer Engagement

We are all customers. Whether it’s filling up your car at the local service station or buying your morning soy latte at the café around the corner. And what morning isn’t made by a barista remembering your order. Then when arriving at work, we can...

12 Apr

Develop the Emotional Fitness of your people

In the digital age, organisations are increasingly relying on technology to automate transactional tasks. Meanwhile, customers are demanding human ‘touch points’ when the limits of self-service have been reached. There is an expectation that the person in the store or on the other end...

13 Feb

How to ‘Future Proof’ Your Career!

While there will always be job-specific skills that an employer is looking for, most companies today will be looking at your overall ‘employability’ and some of your ‘soft’ skills. In today’s competitive job market, these types of skills often relate to your level of ‘Emotional...