FuturePeople | Engage
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12 Apr

Develop the Emotional Fitness of your people

In the digital age, organisations are increasingly relying on technology to automate transactional tasks. Meanwhile, customers are demanding human ‘touch points’ when the limits of self-service have been reached. There is an expectation that the person in the store or on the other end...

13 Feb

How to ‘Future Proof’ Your Career!

While there will always be job-specific skills that an employer is looking for, most companies today will be looking at your overall ‘employability’ and some of your ‘soft’ skills. In today’s competitive job market, these types of skills often relate to your level of ‘Emotional...

16 Dec

Future place of work – what does this look like in 2017

In today’s fast-paced, ever-changing business world, what does the workplace of the future look like? In Australia, we are poised on the brink of further disruption and transformation, as we move from a traditional 9-to-5 workforce to a fluid, flexible and digitalised workforce underpinned by...

01 Nov

Recruit brand ambassadors to send customers away as fans

What’s more important – customers or employees? They are equally important because both customers and employees are critical to business success. Businesses that prioritise an integrated approach to customer and employee engagement and recognise that it starts at the very top are those that outperform...