02 Aug

Investing in Team Leader EQ as a Critical Competency

Leaders with high Emotional Intelligence (EI) engage employees. Our latest research (download now) highlights the importance of team leader EQ as a critical competency in harnessing and driving employee engagement and better performance. Our research indicates a direct correlation between the EI scores of leaders and...

05 Jul

Access the Triple Bottom Line with Heartonomics

At FuturePeople, we have developed a unique model that demonstrates the relationship amongst greater employee engagement, higher customer advocacy and enhanced bottom line performance. Heartonomics™ refers to the economic value that genuine human connection represents in a business. It’s based on the principle that engaged...

05 Jul

Are your people having engaging conversations?

To leverage deeper engagement across your organisation, it’s crucial to understand how EI plays out in your workplace. In order to do this, you need to gain firsthand knowledge of both employee engagement and customer engagement levels and drivers in your organisation. This enables EI interventions...