FuturePeople | Blog
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01 Nov

Recruit brand ambassadors to send customers away as fans

What’s more important – customers or employees? They are equally important because both customers and employees are critical to business success. Businesses that prioritise an integrated approach to customer and employee engagement and recognise that it starts at the very top are those that outperform...

04 Oct

What is an ‘innovation culture’ and why does it matter?

The best companies and leaders know that innovation doesn’t come from the top: it emerges from all levels of an organisation. To drive innovation across the enterprise, a culture of collaboration, trust and engagement is vital.   Culture: what is it and why is it important? Culture...

04 Oct

The link between EI and innovation

In today’s fast-paced and agile business environment, innovation is the key to differentiation. Innovation can be defined simply as a new idea, device, or method. The purpose of innovation is to improve a process and/or experience to enhance performance. At the heart of innovation and transformation are...

06 Sep

Attachment Styles and Leadership

Attachment Theory has been long used to explain personal relationships, but has been largely overlooked in the workplace arena. The individual differences amongst people in an applied workplace setting have the capacity to determine various styles of leadership, trust, job satisfaction, performance and other job...