Employees as brand ambassadors are a key driver of customer engagement yet there continues to be little invested in frontline roles.
Having sound situational awareness, as well as the ability to be perceptively in tune with yourself and your emotions, is a powerful tool for success in leading and building an exceptional team.
Our Engaging courses give leaders and employees the practical skills to manage emotions, connect people with purpose, to coach with clarity, and to inspire high performance. It focuses on how to become self-aware, understanding how their verbal and non-verbal communication can impact the team and results.
Grounded in Emotional Intelligence (EI) , the courses have been developed in collaboration with leading service organisations and crafted by highly qualified leadership and development experts, with qualifications in Organisational Psychology and EI Coaching.
Understand and harness employee engagement in performance and leadership
Navigate ‘tough’ conversations, influence and manage others effectively
Understand motivational drivers
Our facilitators create a safe, relaxed environment where learning is experiential & includes:
Active participation & self-reflection
Relevant group work, discussion & activities
Scenarios & practical application of EI skills
A pace to suit individual learning styles
Learning support materials
2 hour Webinar: $99 + GST per person (min30 pax)
Half Day Classroom: $199 + GST per person (15-20 pax)
Full Day Classroom: $350 + GST per person (15-20 pax)
Optional EI Development: Report for each person $250 + GST per person
For more information or a customised assessment of your team’s development needs, please call us on 1300 917 193 or email firstname.lastname@example.org