Employees as brand ambassadors are a key driver of customer engagement yet there continues to be little invested in frontline roles.
Having sound situational awareness, as well as the ability to be perceptively in tune with yourself and your emotions, is a powerful tool for success in leading and building an exceptional team.
Purpose
Our Engaging courses give leaders and employees the practical skills to manage emotions, connect people with purpose, to coach with clarity, and to inspire high performance. It focuses on how to become self-aware, understanding how their verbal and non-verbal communication can impact the team and results.
Grounded in Emotional Intelligence (EI) , the courses have been developed in collaboration with leading service organisations and crafted by highly qualified leadership and development experts, with qualifications in Organisational Psychology and EI Coaching.