12 Mar

Work-life balance: what employees want

Research conducted by Charles Sturt University has found workers who are offered flexible employment arrangements respond more positively, leading to a stronger relationship between managers and employees. The findings reflect those of FuturePeople’s new white paper, The Flexibility Report: Unlocking the Full Potential of Flexibility in Australian...

12 Mar

Three C’s to get ahead at work

While there’s many different factors that can have positive or negative impacts on your career progression within a Sydney contact centre (or any workplace for that matter) – here’s three surefire ways to keep you heading in the right direction. Contact centre job tip 1: Competence There...

12 Mar

Developing a career plan

Here are a few scary facts: you spend around one third of your time working and you will likely spend the next 30 years or so in the workplace. Well here’s the good news. Weather you’re aim is to become a team leader, make a move into...